21 July 2020

COMMUNIQUÉ FROM THE OFFICE OF THE CHIEF FINANCE OFFICER

STUDENT FEES AND CASHIERS: PROCESS TO BE FOLLOWED DURING COVID-19 PANDEMIC

Dear Staff and Students

Due to the COVID 19 pandemic, access to the University has been limited and face to face contact has been discouraged. In order to limit the exchange of physical documentation, staff and students are encouraged to follow the process below:

1. Do you need your fee balance?

            Updated fee statements can be accessed on Student Central.

1. Go to https://sc.ukzn.ac.za
2. Log onto Student Central.
3. Click on SELF HELP tab and choose Student I-Enabler.
4. Click on Student Enquiry (Tab to the left).
5. Click on Summarize Statement of Account.
6. Your fee balance will appear. Click on FEE to get your full statement

1. Do you have a fee query?

Send an email to your campus Fees Officer and we will answer your query. Email addresses:

1. edgewoodfees@ukzn.ac.za
2. howardfees@ukzn.ac.za
3. pmbfees@ukzn.ac.za
4. westvillefees@ukzn.ac.za
5. medschfees@ukzn.ac.za

1. Do you need a refund?

Complete a refund form and ensure that we have your correct bank details on the system. For bursary students, kindly contact your Student Funding Advisor. For self-funded students, kindly send the form to your Fees Officer on your campus for assistance

1. Adding/Changing Bank details?

Complete a bank detail form and submit with all supporting documents to the Fees e-mail address for your campus. Bank detail forms are available online on the Student Portal. Required supporting documents are detailed on the form.

1. You did not receive your allowances?

If your bank details are incorrect, send an e-mail query to the Fees Office on your  campus. If your bank details are correct, then kindly contact the Student Funding advisor.

1. Do you need to make a payment towards tuition or residence fees?

Electronic Funds Transfer (EFT) /Direct Deposit payments (FOR SELF FUNDED STUDENTS- NOT FOR SPONSOR DEPOSITS)

Bank : Standard Bank

Branch : Westville

Branch Code : 045426

Account Number : 053081072

Reference : Student Number ONLY

1. For queries on or reservation of Petty Cash Requisitions

Petty cash requests must be kept at a minimum

            Send an e-mail to the following:

1. PMB                               Ndlovub2@ukzn.ac.za
2. Westville                        Qwabeml@ukzn.ac.za
3. Edgewood                      Chettyna@ukzn.ac.za
4. Howard College              Kheswakc@ukzn.ac.za
5. Medical School               Kheswakc@ukzn.ac.za

Issued by

Mrs N Mbhele

Chief Finance Officer